Returns & Exchanges
We want you to feel confident and empowered in your new pole wear, so if your items aren't quite right, you can return them within 28 days of delivery. Please ensure all garments are unworn with original tags and hygiene liners still in place.
Register Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging, ensuring they are clean, hair-free, and include all brand labels.
Ship the Package
Generate your shipping label through the portal and drop your package off at your nearest designated courier point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or store credit within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing